Privacy policy

Privacy Policy

Last updated: March 2026

This Privacy Policy describes how LeatherActive (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.leatheractive.com (the “Site”).

Contact

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@leatheractive.com
Business Location: Canada

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information

We automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookie data

  • Pages viewed

  • Search terms

  • How you interact with the Site

This information is collected using cookies, log files, web beacons, tags, and similar tracking technologies.

Purpose of collection:
To ensure the Site functions properly, improve performance, analyze traffic, and enhance user experience.

Order Information

When you make or attempt to make a purchase through the Site, we collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

Purpose of collection:
To process payments, fulfill orders, arrange shipping, provide order confirmations, communicate with you, and prevent fraud.

Payments are processed securely through Shopify and its approved payment providers. LeatherActive does not store full credit card details.

Customer Support Information

If you contact us for support, we may collect your name, email address, order details, and any other information you choose to provide.

Purpose of collection:
To respond to inquiries and provide customer support.

Sharing Personal Information

We share your Personal Information with trusted service providers to operate our business and fulfill our services, including:

  • Shopify (e-commerce platform and payment processing)

  • Meta Platforms (Facebook and Instagram advertising)

  • Google Analytics (website analytics and traffic insights)

We may also disclose your information to comply with applicable laws and regulations or to protect our rights.

Behavioural Advertising

We use Meta Ads and Google Analytics to better understand customer behavior and provide relevant advertising.

You can opt out of targeted advertising through the following links:

Facebook / Meta: https://www.facebook.com/settings/?tab=ads
Google Ads: https://www.google.com/settings/ads

You may also opt out through the Digital Advertising Alliance portal:
https://optout.aboutads.info/

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you request deletion.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

To exercise these rights, please contact us at support@leatheractive.com.

Cookies

We use cookies and similar technologies to improve your browsing experience and optimize our services.

Most browsers automatically accept cookies, but you may modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect site functionality.

Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.